Northern Pacific Power Systems

Northern Pacific Power Systems was able to reduce the sales cycle by 20% and increase customer satisfaction by 15% thanks to Declarative Webhooks.

At a Glance

Northern Pacific Power Systems provides high-quality energy solutions to the North Bay Area of California. They specialize in the design, installation, and maintenance of turnkey, grid-connected, solar and battery systems.

Construction/Energy

Regional Client Base

18 Employees

Santa Rosa, CA

Integrations

The Challenge

One of the key challenges they faced was getting the most up-to-date and accurate utility information about their customers. They needed a way to connect their Salesforce Sales Cloud CRM to UtilityAPI, a utility data service, in order to request and download Pacific Gas & Electric (PG&E) utility customer, meter, bill, and interval data into Salesforce.

The Solution

Cloudforia, a Salesforce Summit Partner and System Integrator, used Declarative Webhooks to connect Salesforce to UtilityAPI. This powerful integration tool allowed Northern Pacific Power Systems to easily connect their CRM to the utility data service, giving them access to the most up-to-date and accurate information about their customers.

The Outcome

With Declarative Webhooks in place, Northern Pacific Power Systems was able to better organize their leads, shorten their sales cycle and most importantly assure happy solar and battery customers.

The results were impressive, By making it easier and faster to collect utility data, Northern Pacific Power Systems was able to reduce the sales cycle by 20%, increase customer satisfaction by 15% thanks to Declarative Webhooks. These numbers demonstrate the significant positive impact Declarative Webhooks had on Northern Pacific Power Systems.

What They’re Saying

We strongly endorse Declarative Webhooks for any company seeking to elevate their data management and streamline their business operations. The integration was effortless and its impact on our business has been phenomenal. With Declarative Webhooks, we were able to effortlessly connect our Salesforce CRM to UtilityAPI and access the latest and most accurate customer information. This has significantly improved our lead organization, quickened our sales cycle, and ensured satisfied solar and battery customers. The results have exceeded our expectations and we cannot stress enough how much we value the solution provided by Declarative Webhooks.

Andrew Krause

CEO at Northern Pacific Power Systems

We have worked with a lot of different integration tools, but Declarative Webhooks stands out as one of the best. It is extremely easy to use and the results are impressive. We were able to help Northern Pacific Power Systems connect their Salesforce CRM to UtilityAPI with minimal effort and the results have been outstanding. We are proud to be a partner of Declarative Webhooks and highly recommend it to any business looking to integrate Salesforce with other platforms.

Chuck Beretz

Managing Partner and CTO at Cloudforia